Tracy Knofla lives by the motto, "If it's not fun, I'm not doing it!" She's adamant that training is serious business that does not have to be serious. With over 20 years of experience, Tracy has conducted hundreds of presentations for thousands of people across the country.

Tracy holds a bachelor's and master's degree in Recreation and Leisure Studies from Southern Connecticut State University. She spent 11 years working at Indiana University Southeast as a college administrator. Tracy also served as Director of Therapeutic Recreation at several long-term care facilities in Connecticut. Currently Tracy is a co-owner and a featured presenter for High Impact Training, a nationally recognized training and development company. A sought after presenter, Tracy travels an average of 200 days per year speaking to college, corporate, and non-profit audiences on issues of chaos, customer service, organizational effectiveness and teambuilding.